Heighten Your Tulsa & OKC Business and Security Utilizing Axis’ Visual Goods Tracking Solution

The message behind Axis Communications’ new visual goods tracking solution is, “Every package has a story.”  This tracking and security solution from Axis allows logistics companies to get the story behind every package to improve their processes and strengthen their brand. How can this new tracking solution help improve Tulsa and Oklahoma City business security and productivity? And how does this system operate?

In the logistics industry, getting the right packages to the right place quickly and undamaged is key. But this doesn’t always happen and most often results in claims from unhappy customers.

“Claims affect your reputation. There’s also the possibility of compensation and penalties. And before you even get to that stage, there’s a time-consuming and costly investigation. Whether you’re trying to fill in the gaps between goods scans, or watching hours of video to discover what happened – the process is frustrating and the results are often inconclusive,” Axis notes.

This Axis system offers a wide range of network video solutions to help protect your business and track your customers’ goods. First, the Axis system works to secure your premises, buildings, and control access. The system includes easily integrated products like thermal cameras that can withstand harsh weather conditions; high definition, and intelligent cameras inside that can provide detailed images of objects and alert you to intrusion; as well as onboard cameras in trucks and vans that safeguard the drivers and goods. 

After ensuring the facility is secure, the visual goods tracking solution from Axis allows you to know the status of a package at every stage of its journey and find the video footage easily to prove the status in seconds.  

“At the moment, you probably have a warehouse management system (WMS) that links to your automatic identification and data capture (AIDC) solution. For most places, that means you’ll get a record of when a package has been scanned. It won’t tell you what’s happened to that package and it won’t reassure your customers you know what’s happened to it. Even if you have video cameras, if they’re not linked to your WMS and AIDC, you’ll be watching a lot of video to find out what happened to a package,” Axis said. 

The new visual goods tracking solution integrates your AIDC and WMS with a video management system and network cameras to capture every aspect of the package handling process. 

“That means you just type in a package’s ID and you can see video of its journey through your facility. So, if a customer makes a claim, or if you discover repeated deviations, you won’t just be able to find out what happened, you’ll be able to show it,” Axis noted. From goods receiving through conveyors, pallets, operator stations, and finally to shipping, each package is visually tracked with the Axis system. 

How can this system help your Oklahoma City or Tulsa business?

“Boost business.” With the Axis system, you’ll be able to minimize the number of deviations and claims thus save time and money with investigations, fines, compensation, and insurance. 

“And, you can increase profits by offering your customers an enhanced service that includes “full transparency,” Axis added. 

“Improve processes.” This system can not only help to save time with less investigations, but also see where in each logistics process time is wasted.

“You’ll know what’s happened to a package in just a couple of clicks of your mouse, quickly finding the cause of any irregularities. In addition, video can help you identify areas you need to improve and educate people on how to do things properly,” Axis said. 

“Strengthen the brand.” This tracking and security system can help you significantly increase the quality of your customer service. Customers get their products delivered on time and undamaged, and when something does go wrong, you can easily solve the problem. 

“More often than not, your customers will judge you by how you deal with things when they go wrong. You’ll be able to show that you know exactly what’s happened to every package and resolve claims quickly. This will strengthen your relationships with customers and increase loyalty,” Axis noted. 

This innovative visual goods tracking solution from Axis can increase your Tulsa or OKC business security and increase the efficiency and effectiveness of your logistics processes. 

For more information on this Axis visual goods tracking system, contact the business security experts at Mac Systems in Tulsa and OKC.