From ice and snow storms that knock out most of Tulsa to
massive tornados that take down half of the Oklahoma City area, we understand
the severe destruction that Oklahoma weather can cause to homes and businesses.
Then, of course, there is always a fear that a fire, flood, or other
emergency will overtake our businesses. Whether it’s a natural disaster or
another emergency, these events can completely shut down a business, sometimes
indefinitely, if the company doesn’t have a disaster and business continuity
plan (BCP) in place.
There are various terms used for how to plan for a business
emergency, including: Emergency planning, Disaster recovery, and Business
continuity. All of these focus on slightly different aspects and timing of the
disaster and the recovery process, but overall, they act to preserve the
business and help it continue to function in the event of an emergency.
Why is this so vital? Especially in the business world, time
is money, and so any business downtime can cost a company tremendously, not to
mention the other recovery expenses in a disaster.
“Lost revenues plus extra expenses means reduced profits.
Insurance does not cover all costs and cannot replace customers that defect to
the competition. A business continuity plan to continue business is essential,”
FEMA noted.
Business emergencies can come in all different forms, some
more serious than others. Really, businesses need to be prepared for anything
that could disrupt the operations of their organization, large and small. These
could range from temporary electrical outages and server downtimes to natural
disasters, fires, or even terrorist attacks.
So what are some things businesses need to consider when
creating a recovery and continuity plan?
Emergency Planning:
·
Do all employees know what to do and where to go
in the event of an emergency? Train staff in emergency preparedness procedures
including what the role of each employee will be, evacuation steps, and various
ways to communicate during the event.
·
Consider the various types of emergencies that
are most likely happen, especially in a geographic area, and how to keep
employees safe in each emergency.
Disaster Recovery:
·
Keep back-ups of all your important documents
such as payables and receivables, payroll, and other records at a safe, off-site
location.
·
Keep an up-to-date inventory of assets to ensure
you have sufficient insurance coverage for all resources.
·
Have alternate locations in place where your
business could operate out of in the event you cannot use your current
facilities.
·
Determine a chain of command for the company if
current management personnel were unavailable.
·
Have alternate contact information such as home
phone or a relative’s phone number for key employees so that you can get in
contact with them quickly.
·
Have alternate communication systems in place
for if the phone lines and Internet are down.
Business Continuity:
Business continuity plans focus more on the long-term
effects of a disaster and how to keep funds coming in to keep the business
functioning throughout what could be a long recovery process. These are more
comprehensive plans that will be more specific to the particular business.
·
Organize a team to develop, document, and
implement a business continuity plan.
·
Conduct a Business Impact Analysis (BIA) to
identify the most crucial systems and functions of the business and what is
needed to restore or keep these operation. “A BIA will help companies set a restoration sequence to determine which parts
of the business should be restored first,” CSOonline.com noted.
·
Have long-term alternate work sites available.
·
Have an emergency communications plan to know
how to contact vendors and suppliers during an emergency, and contact vendors
beforehand to coordinate efforts.
·
Know what the impact of an interruption to your
business would be on your customers, and how to lessen this impact.
·
Know what equipment would be vital to continuing
operations and have back-up equipment available.
·
Test your plan regularly with all employees and
executives to be aware of any weaknesses or changes in your work environment.
Whatever services you provide, whatever business or
organization you operate, a disaster recovery and business continuity plan is
vital to the long-term success of your company. We may have a tendency to
postpone developing a contingency plan, but really we never know what tomorrow
may bring, so it’s best to always be prepared. The Oklahoma fire
protection and security
system specialists at Mac Systems can help you be prepared for an emergency
with the latest Tulsa and Oklahoma City fire
and security systems.
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